Contact

Contact Us — Stillwater Keep

Get in Touch

We're a small team of crystal people. Every email is read by a human.

Email: support@stillwaterkeep.com Response time: 24 hours Mon–Fri (often faster) Weekends: We'll reply Monday

Before You Email

Question	Quick Answer
"Where's my order?"	Check tracking in your account or the shipping confirmation email
"Can I change my address?"	Email us ASAP with order # — we'll update if not shipped
"How do I return?"	See our Returns page — email us to start
"Which crystal do I need?"	Take our Find Your Crystal Quiz or browse by intention
"Do you wholesale?"	Email wholesale@stillwaterkeep.com

Contact Form

For fastest service, include your order number.

<form action="/pages/contact" method="post"> <input type="hidden" name="form_type" value="contact"> <div style="margin-bottom: 1rem;"> <label for="name">Name </label><br> <input type="text" id="name" name="contact[name]" required style="width: 100%; padding: 0.75rem; border: 1px solid #ddd; border-radius: 4px;"> </div> <div style="margin-bottom: 1rem;"> <label for="email">Email </label><br> <input type="email" id="email" name="contact[email]" required style="width: 100%; padding: 0.75rem; border: 1px solid #ddd; border-radius: 4px;"> </div> <div style="margin-bottom: 1rem;"> <label for="order">Order Number (if applicable)</label><br> <input type="text" id="order" name="contact[order]" style="width: 100%; padding: 0.75rem; border: 1px solid #ddd; border-radius: 4px;"> </div> <div style="margin-bottom: 1rem;"> <label for="topic">Topic </label><br> <select id="topic" name="contact[topic]" required style="width: 100%; padding: 0.75rem; border: 1px solid #ddd; border-radius: 4px;"> <option value="">Select...</option> <option value="order">Order Question</option> <option value="shipping">Shipping / Delivery</option> <option value="return">Return / Exchange</option> <option value="product">Product Question</option> <option value="wholesale">Wholesale Inquiry</option> <option value="press">Press / Media</option> <option value="other">Other</option> </select> </div> <div style="margin-bottom: 1rem;"> <label for="message">Message </label><br> <textarea id="message" name="contact[body]" rows="5" required style="width: 100%; padding: 0.75rem; border: 1px solid #ddd; border-radius: 4px;"></textarea> </div> <button type="submit" style="background: #2D2D2A; color: white; padding: 0.75rem 1.5rem; border: none; border-radius: 4px; cursor: pointer;">Send Message</button> </form>